Controverting Quotes

“To be able to listen -- really, wholly passively, self-effacingly listen -- without presupposing, classifying, improving, controverting, evaluating, approving or disapproving, without dueling with what is being said, without rehearsing the rebuttal in advance, without free-associating to portions of what is being said so that succeeding portions are not heard at all -- such listening is rare.”