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“The more you take responsibility for your attitudes, the more you can adjust yourself in a forward thinking manner.”
Deborah Day“From shaping CRM to understanding today’s omni-channel digital customer, Barton Goldenberg leads the way again with his compelling insights and methodologies. The timing of his latest book, The Definitive Guide to Social CRM, once again demonstrates his forward thinking.”
Bob Dunfee, 25-Year CRM Veteran