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“A recurring theme in the book is instinct versus articulation. Although teen services people may know and understand issues on an instinctive level, they must be prepared to articulate these ideas in the face of threats to teen services.”
Jennifer Velásquez“Great companies know that customer relationships in these times call for more than just having a great product (or service) backed by a great sales team. Customers have to be wooed until they fall so deeply in love with your offering that they will ward off advances from potential suitors. No matter how well you perform as a business, there are little things that can cause the relationship with your customers to suffer. The companies, products and/or services that we love are those that “touch” us in the right places at the right times. After all, that is what “romancing” the customer is all about—feeing your way to the customer’s heart.”
J. N. HALM, CUSTOMER ROMANCE: A New Feel of Customer Service“Health care historically has been a very siloed field that's organized around medical specialties - urology, cardiac surgery, and so forth - and around the supply of these specialty services. The patient is the ping-pong ball that moves from service to service.”
Michael Porter“What is lacking in India are decent social services. The health service is a disaster. Education is a disaster.”
Esther Duflo“Down on my knees again. Worship isn’t enough.”Peter leaned forward and rubbed his forehead against Charlie’s. “I’m going to like this,” he murmured. “Daily services. Hourly services.”
Gordon Merrick, The Lord Won't Mind“Communication services need interoperability to succeed - and Loopt is the first such service since SMS that is available across all major U.S. wireless carriers.”
Sam Altman“My impression is that most women public service workers have a long fuse. Precisely because they care so deeply about services, more than anyone, they still want to find a sensible and fair negotiated agreement. But their patience has run out.”
Frances O'Grady“Epikta | Animation Services | Web Design | Los Angeles Epikta is Los Angeles leading Logo Design, Web Design ,Animation Services and SEO Company, also professional and specializing in high quality Logo Creation, Custom Animations and online marketing in LA.Services:-web design los angeles Epikta.comanimation services in la Epikta.com”
Kevin Gorinshteyn“advertising is the price you pay for having unremarkable product or service”
John Edson, Design Like Apple: Seven Principles for Creating Insanely Great Products, Services, and Experiences“Your brand is the unique persona and identity of you, your company, product or service that sets it apart from others in the same market space. It is the image you or your business present to the world. A brand is composed of many different pieces which, together, capture the attention of your buyers. Some of the pieces are physical, but much of branding is intangible; ideas and thoughts put into words, pictures and videos. When small business owners ask themselves “What is branding?” the answer is, “the essence of the business, products or services.” Your personal brand conveys the way you are perceived; and how you want people to see and feel about you, your business and your products or services. You may want to sound very dignified and reinforce your ‘expert status’ and credibility depending on your products or services. Or you may want to sound approachable, edgy and smart. Whatever voice you choose, carry it into all your messaging, marketing materials, and web presence (your platform).”
Kytka Hilmar-Jezek, Book Power: A Platform for Writing, Branding, Positioning & Publishing