Understand issues Quotes

“A recurring theme in the book is instinct versus articulation. Although teen services people may know and understand issues on an instinctive level, they must be prepared to articulate these ideas in the face of threats to teen services.”

“You may not understand issues that do not pertain to the heart, but be a master in areas that do. Nobody knows everything, and nobody can be a master of everything. Nobody was created perfect, and nobody should be measured according to perfection. It is the weight of your heart that matters the most in the end. All else is irrelevant.”