Users Quotes

“User-centered design means working with your users all throughout the project.”

“The American Naming Authority, a collective of women studying the effects of names on behavior, decrees that a name should only have one user. The nearly 1 million American users of the name Mary, for example, do not constitute a unified army who might slaughter all users of the name Nancy, as was earlier supposed, but rather a saturation of the Mary Potential Quotient. Simply stated: Too many women with the same name produces widespread mediocrity and fatigue.”

“DOS is ugly and interferes with users' experience.”

“The real reason the number of things that are shared via social media every single minute is so astronomical is because, whenever they each do, most users do not share or say something because they believe they have something worth remembering; they do mainly or only because they fear being forgotten.”

“User-centered design means understanding what your users need, how they think, and how they behave - and incorporating that understanding into every aspect of your process.”

“To devise an information processing system capable of getting along on its own - it must handle its own problems of programming, bookkeeping, communication and coordination with its users. It must appear to its users as a single, integrated personality.”

“Computers and mobile devices are becoming known for their inherent insecurities and the ability to damage the long term health of the users.”

“I later became more interested in equal rights for women in the work place because of what was happening at IBM. One of the women at Remington Rand had previously been a system service girl for IBM during the war. After a system was installed, a system service girl would go out and show the users how it worked. She was the liaison between the users and the computer company. She was married and had been fired to make room for a returning veteran. When the war ended, IBM rehired all of its former employees who had left to join the military, then fired all of the married women with jobs that could be filled by men.”

“If you want to make money at some point, remember this, because this is one of the reasons startups win. Big companies want to decrease the standard deviation of design outcomes because they want to avoid disasters. But when you damp oscillations, you lose the high points as well as the low. This is not a problem for big companies, because they don't win by making great products. Big companies win by sucking less than other big companies.”-“The place to fight design wars is in new markets, where no one has yet managed to establish any fortifications. That's where you can win big by taking the bold approach to design, and having the same people both design and implement the product. Microsoft themselves did this at the start. So did Apple. And Hewlett- Packard. I suspect almost every successful startup has.”-“Great software, likewise, requires a fanatical devotion to beauty. If you look inside good software, you find that parts no one is ever supposed to see are beautiful too.”-“The right way to collaborate, I think, is to divide projects into sharply defined modules, each with a definite owner, and with interfaces between them that are as carefully designed and, if possible, as articulated as programming languages. Like painting, most software is intended for a human audience. And so hackers, like painters, must have empathy to do really great work. You have to be able to see things from the user's point of view.”-“It turns out that looking at things from other people's point of view is practically the secret of success.”-“Part of what software has to do is explain itself. So to write good software you have to understand how little users understand. They're going to walk up to the software with no preparation, and it had better do what they guess it will, because they're not going to read the manual.”