“A Wikipedia article is a process, not a product.”

“The downside of attending to the emotional life of groups is that it can swamp the ability to get anything done; a group can become more concerned with satisfying its members than with achieving its goals. Bion identified several ways that groups can slide into pure emotion - they can become "groups for pairing off," in which members are mainly interested in forming romantic couples or discussing those who form them; they can become dedicated to venerating something, continually praising the object of their affection (fan groups often have this characteristic, be they Harry Potter readers or followers of the Arsenal soccer team), or they can focus too much on real or perceived external threats. Bion trenchantly observed that because external enemies are such spurs to group solidarity, some groups will anoint paranoid leaders because such people are expert at identifying external threats, thus generating pleasurable group solidarity even when the threats aren't real.”

“The tools that a society uses to create and maintain itself are as central to human life as a hive is to bee life. Though the hive is not part of any individual bee, it is part of the colony, both shaped by and shaping the lives of its inhabitants.”

“There is no larger collective-action problem than the environment. The three biggest lies of the environmental movement is that every little bit helps, you can do your part, and together we can do it.”

“Civic participants don't aim to make life better merely for members of the group. They want to improve even the lives of people who never participate...”

“People want to do something to make the world a better place. They will help when they are invited to.”

“Sharing thoughts and expressions and even actions with others, possibly many others, is becoming a normal opportunity, not just for professionals and experts but for anyone who wants it. This opportunity can work on scales and over duration that were previously unimaginable. Unlike personal or communal value, public value requires not just new opportunities for old motivations; it requires governance, which is to say ways of discouraging or preventing people from wrecking either the process or the product of the group.”

“Many groups use the media and successfully manipulate what Theodor Adorno calls our psychological frailty. This psychological frailty correlates to anxiety. It also precedes and foments fascism, sexism, and racism.Because of our sense of free will, day-to-day anxiety can creep in as a form of guilt or the desire to belong / be loved.It is this frailty that is manipulated which may later be expressed in fascism, nationalism, sexism, racism.It's based on superego storytelling. But what's going on concurrent with all this is a shift from storytelling to storymaking.There's an entire subgroup, mostly the younger generations, that have been participating in gaming and social media in a way that will bring about a new synergy. This is Hegel's dialect approach to society.Jane McGonigal talks about this in her book Reality is Broken, Cathy Davis talks about this in her book Now You See It, Clay Shirky talks about this in his books Cognitive Surplus and Here Comes Everybody. Tapscott talks about this in his book Wikinomics.”

“One of the biggest changes in our society is the shift from prevention to reaction...”

“The basic capabilities of tools like Flickr reverse the old order of group activity, transforming 'gather, then share' into 'share, then gather'.”

“Because Wikipedia is a process, not a product, it replaces guarantees offered by institutions with probabilities supported by process.”