“Acknowledging mistakes and learning from them are the first steps.”

“There's been so much corruption and so much cronyism in the taxi industry and so much regulatory capture, that if you ask for permission upfront for something that's already legal, you'll never get it.”

“If Uber is lower-priced, then more people will want it. And if more people want it and can afford it, then you have more cars on the road. And if you have more cars on the road, then your pickup times are lower, your reliability is better. The lower-cost product ends up being more luxurious than the high-end one.”

“If there was a mobility service that's cheaper than owning a car, more reliable, and you get to sit in the back seat instead of being stressed out in the front seat, why would you own a car?”

“We want to get to the point that using Uber is cheaper than owning a car.”

“After Scour, I started a company called Red Swoosh. The idea was to take those litigants who sued us for a huge amount of money and turn them into customers with the same technology. I wanted to get them to pay me. It was a revenge business.”

“Even before you get to self-driving vehicles, there's just a huge amount of positive things that happen to cities when you do ridesharing.”

“There will be a huge, huge positive impact for society when driverless cars become a thing.”

“Acknowledging mistakes and learning from them are the first steps.”

“There is a core independence and dignity you get when you control your own time.”

“Every problem is super-interesting and has its own nuances, and you solve it today, but you try to solve it with an architecture. You build a machine to solve the problems that are like it later. And then you move on to the next.”