Actually I've never seen a cycle-maintenance problem complex enough really to require full-scale formal scientific method. Repair problems are not that hard. When I think of formal scientific method an image sometimes comes to mind of an enormous juggernaut, a huge bulldozer-slow, tedious, lumbering, laborious, but invincible. It takes twice as long, five times as long, maybe a dozen times as long as informal mechanic's techniques, but you know in the end you're going to get it. There's no fault isolation problem in motorcycle maintenance that can stand up to it. When you've hit a really tough one, tried everything, racked your brain and nothing works, and you know that this time Nature has really decided to be difficult, you say, "Okay, Nature, that's the end of the nice guy," and you crank up the formal scientific method.

Actually I've never seen a cycle-maintenance problem complex enough really to require full-scale formal scientific method. Repair problems are not that hard. When I think of formal scientific method an image sometimes comes to mind of an enormous juggernaut, a huge bulldozer-slow, tedious, lumbering, laborious, but invincible. It takes twice as long, five times as long, maybe a dozen times as long as informal mechanic's techniques, but you know in the end you're going to get it. There's no fault isolation problem in motorcycle maintenance that can stand up to it. When you've hit a really tough one, tried everything, racked your brain and nothing works, and you know that this time Nature has really decided to be difficult, you say, "Okay, Nature, that's the end of the nice guy," and you crank up the formal scientific method.

Robert M. Pirsig
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What’s emerging from the pattern of my own life is the for belief that the crisis is being caused by the inadequacy of existing forms of thought to cope with the situation. It can’t be solved by rational means because the rationality itself is the source of the problem. The only ones who’re solving it are solving it at a personal level by abandoning ‘square’ rationality altogether and going by feelings alone. Like John and Sylvia here. And millions of others like them. And that seems like a wrong direction too. So I guess what I’m trying to say is that the solution to the problem isn’t that you abandon rationality but that you expand the nature of rationality so that it’s capable of coming up with a solution.

Robert M. Pirsig, Zen and the Art of Motorcycle Maintenance: An Inquiry Into Values
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To live for some future goal is shallow. It's the sides of the mountain that sustain life, not the top.

Robert M. Pirsig
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Even in the presence of others he was completely alone.

Robert M. Pirsig
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If you run from technology, it will chase you.

Robert M. Pirsig
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The study of the art of motorcycle maintenance is really a miniature study of the art of rationality itself. Working on a motorcycle, working well, caring, is to become part of a process, to achieve an inner peace of mind. The motorcycle is primarily a mental phenomenon.

Robert M. Pirsig
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Boredom always precedes a period of great creativity.

Robert M. Pirsig
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Traditional scientific method has always been at the very best, 20 - 20 hindsight. It's good for seeing where you've been. It's good for testing the truth of what you think you know, but it can't tell you where you ought to go.

Robert M. Pirsig
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Quality is a direct experience independent of and prior to intellectual abstractions.

Robert M. Pirsig
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We do need a return to individual integrity, self-reliance, and old-fashioned gumption. We really do.

Robert M. Pirsig
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The place to improve the world is first in one's own heart and head and hands.

Robert M. Pirsig
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