“Anger clearly has its proper place at work, which is neither wholly absent nor ever present. The manager who is an emotional blank is just as hard to work for as the volcanic boss, and both can do great harm by setting an unhelpful example for what kind of emotional expression is expected and accepted.”

“Anger clearly has its proper place at work, which is neither wholly absent nor ever present. The manager who is an emotional blank is just as hard to work for as the volcanic boss, and both can do great harm by setting an unhelpful example for what kind of emotional expression is expected and accepted.”

“Anger clearly has its proper place at work, which is neither wholly absent nor ever present. The manager who is an emotional blank is just as hard to work for as the volcanic boss, and both can do great harm by setting an unhelpful example for what kind of emotional expression is expected and accepted.”

“Metaphorical tone deafness is when people are unable to discern what is of value in something. I think I'm tone deaf to poetry, for instance. Despite having studied it into a second year of university, most of it just leaves me cold.”

“If we find it hard to believe that winning millions might not be so lucky after all, we just don't have a good enough imagination. If I fantasise about winning the lottery, it doesn't take long before all sorts of worrisome potential consequences occur to me.”

“One reason why it has become harder to promote the beneficial side of emotions such as anger is that the moral vocabulary of good and bad has been replaced by the self-help lexicon of positive and negative thinking.”

“Atheists have to live with the knowledge that there is no salvation, no redemption, no second chances. Lives can go terribly wrong in ways that can never be put right.”

“The optimist underestimates how difficult it is to achieve real change, believing that anything is possible and it's possible now. Only by confronting head-on the reality that all progress is going to be obstructed by vested interests and corrupted by human venality can we create realistic programmes that actually have a chance of success.”

“Happiness is not the same as life satisfaction, while neither are identical to what we might call flourishing.”

“Nature deals the cards without thought or care, and there is no point in blaming the dealer. All we can do is make the best of the hands we have been dealt.”

“In my experience, those who make the biggest fuss about not spending much at Christmas are generally the ones who buy what they want and eat where they want 12 months a year.”

“Christmas is a rare occasion when we are reminded that we have obligations to people we did not choose to be related to, and that love is not just a spontaneous feeling but something we sometimes really have to work at, with people we may not even much like.”