“Don’t look for leadership just at the top of the tree. Listen to leadership wherever it is expressed.”

“Make sure people learn and grow from mistakes, and that they share that learning. But, don’t accept the same mistake twice. Only make new mistakes.”

“Simple is clever. Complicated just means you haven’t been clever enough to reduce ‘it’ to its essence.”

“By the time your perfect information has been gathered, the world has moved on.”

“Facts and intuition are false opposites.Leaders should listen to their intuition and instincts and allow others to do the same because they are sub-conscious, fast ways of processing, aggregating and then accessing evidence to reach a swift conclusion.Trust your gut.”

“You can't dominate a network with old-style leadership.But, you can emerge, with the network's consent, as one of its leaders, regardless of your formal position or job title.”

“There is an interplay between great leadership, events, trends, the organization, the people in it, the market 'out there' that goes far beyond one person exercising their will over others. That's not what leadership is any more.”

“Don’t look for leadership just at the top of the tree. Listen to leadership wherever it is expressed.”

“When you trust your own abilities and those of the people around you, you overcome fear. And when the people you lead trust themselves and you - that you have their best interests at heart and are authentic - is when you and they will achieve the most.”

“You can’t inspire and lead people without earning their attention. You achieve that in a counter-intuitive way – by paying close attention to what interests them.”