“Even if people do wrong, we're social animals, so what can we do about stopping them doing the same things in future? Saying people are 'bad' or 'evil' is just an unwillingness to engage; an unwillingness to try to empathise. That sanctimonious attitude doesn't help anyone.”

“I was very aware of office politics because I was so baffled by them. So much so goes unsaid. No one says 'you're a cheeky so-and-so,' no one says 'you're so moody,' nobody ever confronts anyone else about anything. But I'm very crass, and I'm very confrontational, and I have a temper. I had to be hyper-vigilant in every office I worked in.”

“Even if people do wrong, we're social animals, so what can we do about stopping them doing the same things in future? Saying people are 'bad' or 'evil' is just an unwillingness to engage; an unwillingness to try to empathise. That sanctimonious attitude doesn't help anyone.”