“Every day we wake up, we have an opportunity to do some good, but there's so much bad that you have to navigate to get to the good.”

“Medical professionals are as skilled and as dedicated as any, but they operate within a fragmented system that has not progressed as far as we have in aviation.”

“When I testified before Congress after the Hudson River landing, Congressman James Oberstar of Minnesota said, 'Safety begins in the boardroom.' That's as true in medicine as it is in aviation. It always boils down to leadership.”

“There's simply no substitute for experience in terms of aviation safety.”

“Every day we wake up, we have an opportunity to do some good, but there's so much bad that you have to navigate to get to the good.”

“My message going forward is that I want to remind everyone in the aviation industry - especially those who manage aviation companies and those who regulate aviation - that we owe it to our passengers to keep learning how to do it better.”

“One of the things I teach my children is that I have always invested in myself, and I have never stopped learning, never stopped growing.”

“My mother was a first-grade teacher, so I credit her with this lifelong intellectual curiosity I have, and love of reading and learning.”