“Every time we decide to use our power to influence others, particularly if we`re gleeful and hasty, we damage the relationship. We move from enjoying a healthy partnership based on trust and mutual respect to establishing a police state that requires constant monitoring.”
Kerry Patterson“Don't confuse stories with facts. ...When you generate stories in the blink of an eye, you can get so caught up in the moment the you begin to believe your stories are facts.”
Kerry Patterson“The average human being is actually quite bad at predicting what he or she should do in order to be happier, and this inability to predict keeps people from, well, being happier. In fact, psychologist Daniel Gilbert has made a career out of demonstrating that human beings are downright awful at predicting their own likes and dislikes. For example, most research subjects strongly believe that another $30,000 a year in income would make them much happier. And they feel equally strongly that adding a 30-minute walk to their daily routine would be of trivial import. And yet Dr. Gilbert’s research suggests that the added income is far less likely to produce an increase in happiness than the addition of a regular walk.”
Kerry Patterson, Influencer: The Power to Change Anything“Every time we decide to use our power to influence others, particularly if we`re gleeful and hasty, we damage the relationship. We move from enjoying a healthy partnership based on trust and mutual respect to establishing a police state that requires constant monitoring.”
Kerry Patterson, Crucial Confrontations: Tools for Resolving Broken Promises, Violated Expectations, and Bad Behavior