“Humor, humility, and, of course, honesty, all are qualities that work in public and cultural diplomacy.”

“The power of protest depends not only on how many turn out, but also on what legislative, judicial, and civil society institutions exist to enact the will of those marching in the streets.”

“Humor, humility, and, of course, honesty, all are qualities that work in public and cultural diplomacy.”

“Measuring success in cultural diplomacy - the use of education, creative expression in any form, or people-to-people exchange to increase understanding across regions, cultures, or peoples - is challenging. How does one quantify changes in attitude, abandoning stereotypes, or feeling empathy as a result of a performance, a film, a book?”