“I am always impressed by the fact that even the tiniest amount of being listened to, the barest suggestion of the possibility of kind treatment, can bring such an immediate rush of emotion. I think this is because we are almost never really listened to. In my work as a psychologist, I am reminded every day of how infrequently we are heard, any of us, or our actions even marginally understood. And one of the ironies of my "listening profession" is its lesson that, in many ways, each of us ultimately remains a mystery to everyone else.”

“I am always impressed by the fact that even the tiniest amount of being listened to, the barest suggestion of the possibility of kind treatment, can bring such an immediate rush of emotion. I think this is because we are almost never really listened to. In my work as a psychologist, I am reminded every day of how infrequently we are heard, any of us, or our actions even marginally understood. And one of the ironies of my "listening profession" is its lesson that, in many ways, each of us ultimately remains a mystery to everyone else.”

“At the end of our conversation she (Martha Stout) turned to address you, the reader. She said if you're beginning to feel worried that you may be a psychopath, if you recognize some of those traits in yourself, if you're feeling a creeping anxiety about it, that means you are not one.”

“We feel that if someone is bad, he should be burdened with the knowledge that he is bad. It seems to us the ultimate injustice that a person could be evil, by our assessment , and still feel fine about himself.”

“I am always impressed by the fact that even the tiniest amount of being listened to, the barest suggestion of the possibility of kind treatment, can bring such an immediate rush of emotion. I think this is because we are almost never really listened to. In my work as a psychologist, I am reminded every day of how infrequently we are heard, any of us, or our actions even marginally understood. And one of the ironies of my "listening profession" is its lesson that, in many ways, each of us ultimately remains a mystery to everyone else.”

“Unlike the hollow, risk-pursuing few who are deprived of a seventh sense [conscience], you will go through your life fully aware of the warm and comforting, infuriating, confusing, compelling, and sometimes joyful presence of other human beings, and along with your conscience you will be given the chance to take the largest risk of all, which, as we all know, is to love.”

“We raise our children, especially girls, to ignore their spontaneious reactions-we teach them not to rock the societal boat...By the time she is thirty, the valient little girl's "Ick!"-her tendency to respond, to rock the boat, when someone's actions are really mean, may have been exciese from her behavior, and perhaps from her very mind.”

“A part of a healthy conscience is being able to confront consciencelessness. When you teach your daughter, explicitly or by passive rejection, that she must ignore her outrage, that she must be kind and accepting to the point of not defending herself or other people, that she must not rock the boat for any reason, you are NOT strengthening her prosocial sense, you are damaging it--and the first person she will stop protecting is herself.”

“-If I somehow possessed a set of videotapes that contained all the most significant events of your childhood, in their entirety, would you want to see them?-Absolutely. Right this very second.-But why? Don't you think some of the tapes would be very sad?-”