“I used to believe that culture was “soft,” and had little bearing on our bottom line. What I believe today is that our culture has everything to do with our bottom line, now and into the future.”

“One of the greatest responsibilities of an organization’s leadership is to communicate with unwavering clarity the values on which the organization has been built.”

“We are on a mission to win the hearts and minds of our employees.”

“In a servant leadership culture we learn by choice or example that if we want to be great, we have to serve others respectfully.”

“We can never fall short when it comes to recruiting, hiring, maintaining and growing our workforce. It is the employees who make our organization’s success a reality.”

“I used to believe that culture was “soft,” and had little bearing on our bottom line. What I believe today is that our culture has everything to do with our bottom line, now and into the future.”