“I’m so sorry,” he said, because after Pamela died, he promised himself that if anyone told him the smallest, saddest story, he would answer, I’m so sorry. Meaning, Yes, that happened. You couldn't believe the people who believed that not mentioning sadness was a kind of magic that could stave off the very sadness you didn't mention – as though grief were the opposite of Rumpelstiltskin and materialized only at the sound of its own name.”

“When I was in college, I wrote poetry very seriously, and then once I had started writing short stories, I didn't go back to poetry, partially because I felt like I understood how incredibly difficult it was.”

“There's a good chance that in 40 years, after the floods, people zipping by on scavenged jetpacks with their scavenged baseball caps on backwards, I will be in my rocking chair saying bitterly, 'I remember when 'all right' was two words.'”

“It's an amazing thing to watch a lizard fold a moth into its mouth, like a sword swallower who specialises in umbrellas.”

“I wanted to acknowledge that life goes on but that death goes on, too. A person who is dead is a long, long story.”

“For about half an hour in mid-1992, I knew as much as any layperson about the pleasures of remote access of other people's computers.”

“Short fiction is like low relief. And if your story has no humor in it, then you're trying to look at something in the pitch dark. With the light of humor, it throws what you're writing into relief so that you can actually see it.”

“You write the way you think about the world. My motto in times of trouble - and I'm speaking of life, not writing - is 'no humor too black.'”

“Humor reminds you, when you're flattened by sorrow, that you're still human.”

“Do not trust an architect: he will always try to talk you into an atrium.”

“Grief lasts longer than sympathy, which is one of the tragedies of the grieving.”