“Indian car buyers have not really been exposed to customer care in a competitive environment.”

“People of great power wield great power, but people of lesser power or people who have fallen out of power go to jail without adequate evidence, or their bodies are found in the trunks of cars.”

“Indian car buyers have not really been exposed to customer care in a competitive environment.”

“Since I got involved in Telco, we first developed the first modular truck, the 407, then the 709, and now the 2213. These trucks broke away from the old face of Telco trucks. I was also just as much involved with the Safari, but nobody talks about the Safari. My involvement has been there with all Telco's projects -somehow the car has got hyped up.”

“If I were to look in the United States or in Europe, in some of the garages, you would have a Bentley or two Bentleys or a high-end Mercedes, and you may find a Smart also in that same garage because that person thinks it's a fun extra car to have. He may have four cars but also have a Smart because he thinks it is cute.”

“The day I am not able to fly will be a sad day for me.”

“My most visible goal is to do something in nutrition to children in India, and pregnant mothers. Because that would change the mental and physical health of our population in years to come.”

“I came seriously close to getting married four times, and each time I backed off in fear or for one reason or another. Each occasion was different, but in hindsight when I look at the people involved, it wasn't a bad thing what I did. I think it may have been more complex had the marriage taken place.”

“How important is failure - yes, failure - to the health of a thriving, innovative business? So important that Ratan Tata, chairman of India's largest corporation, gives an annual award to the employee who comes up with the best idea that failed.”