“Instead of assuming that emotional intelligence is always useful, we need to think more carefully about where and when it matters.”

“From a relationship perspective, givers build deeper and broader connections.”

“I have two rules for a great book: make me think and make me smile.”

“When a salesperson truly cares about you, trust forms, and you're more likely to buy, come back for repeat business, and refer new customers.”

“Takers believe in a zero-sum world, and they end up creating one where bosses, colleagues and clients don't trust them. Givers build deeper and broader relationships - people are rooting for them instead of gunning for them.”

“When medical students focus on helping others, they're able to weather the slings and arrows of long hours and devastating health outcomes: they know their colleagues and patients are depending on them.”

“In the conversation about women in leadership, male voices are noticeably absent.”

“For women to achieve equal representation in leadership roles, it's important that they have the backing of men as well as women.”

“If we want girls to receive positive reinforcement for early acts of leadership, let's discourage bossy behavior along with banning bossy labels. That means teaching girls to engage in behaviors that earn admiration before they assert their authority.”

“The mark of higher education isn't the knowledge you accumulate in your head. It's the skills you gain about how to learn.”

“It's ironic that when you go through a tragedy, you appreciate more. You realize how fragile life is and that there are so many things to still be thankful for.”