“Librarians are trained to be polite, patient, and helpful, no matter who stands across the reference desk.The most important thing is that we look them in the eye and take them seriously. Our work demands that we become dreamers, holding onto hope that our society can be better, that we affirm for our patrons that they are still part of this society, no matter how marginalized they have become. I was raised on the notion that the public library is a civilizing institution. And if our work calms someone's demons or teaches someone else how to treat the mentally ill with respect, then I am proud to be part of the process.”

“Librarians are trained to be polite, patient, and helpful, no matter who stands across the reference desk.The most important thing is that we look them in the eye and take them seriously. Our work demands that we become dreamers, holding onto hope that our society can be better, that we affirm for our patrons that they are still part of this society, no matter how marginalized they have become. I was raised on the notion that the public library is a civilizing institution. And if our work calms someone's demons or teaches someone else how to treat the mentally ill with respect, then I am proud to be part of the process.”

“Gods have a way of sprouting from vacant lots.”

“When we are reading, a voice comes to us as in the dark and whispers, "Imagine!" Samuel Beckettas told by Bill Moyer in the Foreword he wrote for, The Public Library: A Photographic Essay by Robert Dawson. Afterword by Ann Patchett”

“Librarians are trained to be polite, patient, and helpful, no matter who stands across the reference desk.The most important thing is that we look them in the eye and take them seriously. Our work demands that we become dreamers, holding onto hope that our society can be better, that we affirm for our patrons that they are still part of this society, no matter how marginalized they have become. I was raised on the notion that the public library is a civilizing institution. And if our work calms someone's demons or teaches someone else how to treat the mentally ill with respect, then I am proud to be part of the process.”