“[Maisie] "Tell me, Dr. Dene, if you were to name one thing that made the difference between those who get well quickly and those who don't, what would it be?"[Dr. Dene] "...In my opinion, acceptance has to come first. Some people don't accept what has happened. They think, 'Oh, if only I hadn't...' or... 'If only I'd known...' They are stuck at the point that caused the injury."...I would say that it's threefold: One is accepting what has happened. Three is having a picture, an indea of what they will do when they are better or improved. Then in the middle, number two is a path to follow.”

“My first ever job after college was as a flight attendant. I wanted to travel and could not afford it, so I decided to get myself a job where I could travel. I did it for two years and had great fun.”

“I’m not really interested in the black and white, the 'goodies and baddies.' I find the complexity of the gray areas more compelling, more intriguing. As I have said before, there are angels and demons in all of us, and I am interested in the relationship between the two within the ‘ordinary’ person.”

“Grace isn't a little prayer you chant before receiving a meal. It's a way to live.”

“Fancy 'avin' to say you work for the Murder Squad, eh, Miss? Don't exactly warm folk to you, does it?”

“I've come to the conclusion that liking a person we are required to have dealings with is not of paramount importance. But respect is crucial, on both sides, as is tolerance, and a depth of understanding of those influences that sculpt a character.”

“[Maisie]:...going out for luncheon with a gentleman is definitely not the same as going out to dine in the evening. [Billy]: You get more grub at dinner, for a start -”

“[Maisie] "Tell me, Dr. Dene, if you were to name one thing that made the difference between those who get well quickly and those who don't, what would it be?"[Dr. Dene] "...In my opinion, acceptance has to come first. Some people don't accept what has happened. They think, 'Oh, if only I hadn't...' or... 'If only I'd known...' They are stuck at the point that caused the injury."...I would say that it's threefold: One is accepting what has happened. Three is having a picture, an indea of what they will do when they are better or improved. Then in the middle, number two is a path to follow.”

“Perhaps we shouldn't try to answer the questions now - let's just note them down. Maurice always said the power in a question is not in the answer, it's in the way the imagination gets busy when the question is at work.”

“She closed her eyes, silently continuing the pleas that she be given words that might soothe, words that would begin the healing of bereaved parents. She had seen, when she entered the kitchen, the chasm of sorrow that divided man and wife already, each deep in their own wretched suffering, neither knowing what to say to the other. She knew that to begin to talk about what had happened was a key to acknowledging their loss, and that such acceptance would in turn be a means to enduring the days and months ahead.”

“The depression we find ourselves in here, and which is causing havoc in America, is allowing people to give weight to that which divides them, rather than to the shared experiences and elements of connection they see mirrored in their fellow man.”