“...our memory is enhanced by the emotion attending the event. The more intense the feelings the more accessible to the memory is the event. Few of us live lives so emotionally charged that we can truly, accurately retrieve all of it. ...Often only our crisis events are preserved with strong emotions. For our own survival we can't forget them, and then we too easily forget the good stuff.”

“...our memory is enhanced by the emotion attending the event. The more intense the feelings the more accessible to the memory is the event. Few of us live lives so emotionally charged that we can truly, accurately retrieve all of it. ...Often only our crisis events are preserved with strong emotions. For our own survival we can't forget them, and then we too easily forget the good stuff.”

“We live in a society that shuns guilt, hardly knows it. It is drummed into us: "Don't feel guilty." No one wants to pay the price of reconciliation, of atonement, of forgiveness.”

“Sadly, in our technological, impersonal, and avaricious consumer society, people merely hold on to jobs. They put in their time, leave at the five o'clock bell, pick up their pay checks, and leave the whole business behind them. Work, for so many, becomes a necessary evil. They go at it grudgingly, at best resignedly. It is hard to fault them; the stressful conditions and uncertainty under which so many workers labor force them into an adversarial relationship with their occupations and employers.”