“Profit or perish... There are only two ways to make money: increase sales and decrease costs.”

“Profit or perish... There are only two ways to make money: increase sales and decrease costs.”

“Six months after we started, in 1964, there was a day when we sold only seven sandwiches. If we'd taken all the money from the register, we couldn't have paid an employee, much less the food or the rent or all that. It could have been a turning point. We could have given up.”

“Every time I come across learning items of interest, I'll send distribution voice mail to the appropriate group in the organization.”