“Readers who have owned animals will appreciate how difficult it would be to train a dog to play exclusively in his own yard, to fetch his sweater whenever he sees it is raining outside, or to be generous in sharing his dog biscuits with other dogs. Yet these same people would not even question the feasibility of trying to use reward and punishment to teach their children the same behaviors.”

“Most parents hate to experience conflict, are deeply troubled when it occurs, and are quite confused about how to handle it constructively. Actually, it would be a rare relationship if over a period of time one person's needs did not conflict with the other's. When any two people (or groups) coexist, conflict is bound to occur just because people are different, think differently, have different needs and wants that sometimes do not match.”

“Readers who have owned animals will appreciate how difficult it would be to train a dog to play exclusively in his own yard, to fetch his sweater whenever he sees it is raining outside, or to be generous in sharing his dog biscuits with other dogs. Yet these same people would not even question the feasibility of trying to use reward and punishment to teach their children the same behaviors.”

“It is one of those simple but beautiful paradoxes of life: When a person feels that he is truly accepted by another, as he is, then he is freed to move from there and to begin to think about how he wants to change, how we wants to grow, how he can become different, how he might become more of what he is capable of being.”