“Someone could be amazing at what they do, but if you don't like them, why bother hiring them?”

“Great leaders help their people see how they can directly impact the company's objectives and their own personal goals.”

“When the world is in the midst of change, when adversity and opportunity are almost indistinguishable, this is the time for visionary leadership and when leaders need to look beyond the survival needs of those they're serving.”

“At the heart of great leadership is a curious mind, heart, and spirit.”

“Someone could be amazing at what they do, but if you don't like them, why bother hiring them?”

“Daniel Goleman has proven that two-thirds of the success in business is based upon our Emotional Intelligence as opposed to our IQ or our level of experience. As we look for the next crop of future CEOs, maybe it's time for America's corporations to start interviewing grads from the psychology master's programs rather than the M.B.A. programs.”

“Social scientists have found that the fastest way to feel happiness is to practice gratitude.”

“Whether we're conscious of it or not, our work and personal lives are made up of daily rituals, including when we eat our meals, how we shower or groom, or how we approach our daily descent into the digital world of email communication.”