“The person standing at the corner in the cold waiting for the ride is the most important person in the world and any transit system employees only exist for that person and act accordingly, above and beyond their own self-interest”

“The person standing at the corner in the cold waiting for the ride is the most important person in the world and any transit system employees only exist for that person and act accordingly, above and beyond their own self-interest”

“Love means touching someone's soul may or may not be body”