“The problem is Twitter is designing the metaphorical equivalent of a Toyota Prius. A car for the masses. While I want a Formula One race car.”

“The problem is Twitter is designing the metaphorical equivalent of a Toyota Prius. A car for the masses. While I want a Formula One race car.”

“It's not enough to have a hacker culture anymore. You have to have a design culture, too.”

“I was first in line for the iPhone, but I'm not a fanboy of any company - I'm in favor of anything that's best of breed.”

“I've seen this over and over again: people love it if you step up their experience. No one turns down an upgrade to business class in a plane.”