“There is an inverse relationship between control and trust. Trust is more of a two-way exchange than most people, especially those in power, realize. Leaders in government, news media, universities, and corporations think they can own trust, when, of course, trust is given to them. Trust is earned with difficulty and lost with ease. When those institutions treat constituents like masses of fools, children, miscreants,or prisoners, when they simply don't listen,it's unlikely they will engender warm feelings of mutual respect. Trust is an act of opening up. It's a mutual relationship of transparency and sharing. The more ways you find to reveal yourself and listen to others, the more you will build trust, which is your brand.”
“There is an inverse relationship between control and trust. Trust is more of a two-way exchange than most people, especially those in power, realize. Leaders in government, news media, universities, and corporations think they can own trust, when, of course, trust is given to them. Trust is earned with difficulty and lost with ease. When those institutions treat constituents like masses of fools, children, miscreants,or prisoners, when they simply don't listen,it's unlikely they will engender warm feelings of mutual respect. Trust is an act of opening up. It's a mutual relationship of transparency and sharing. The more ways you find to reveal yourself and listen to others, the more you will build trust, which is your brand.”
Jeff Jarvis
“In the real world, the tests are all open book.”
Jeff Jarvis, What Would Google Do?“The web of trust is built at eye level, peer to peer.”
Jeff Jarvis, What Would Google Do?“Managing relationships (with start ups) is more like teaching.”
Jeff Jarvis, What Would Google Do?“There is an inverse relationship between control and trust. Trust is more of a two-way exchange than most people, especially those in power, realize. Leaders in government, news media, universities, and corporations think they can own trust, when, of course, trust is given to them. Trust is earned with difficulty and lost with ease. When those institutions treat constituents like masses of fools, children, miscreants,or prisoners, when they simply don't listen,it's unlikely they will engender warm feelings of mutual respect. Trust is an act of opening up. It's a mutual relationship of transparency and sharing. The more ways you find to reveal yourself and listen to others, the more you will build trust, which is your brand.”
Jeff Jarvis, What Would Google Do?“Make it so obvious even a computer couldn't be confused.”
Jeff Jarvis, What Would Google Do?“We the people have more power than we know, and we must learn to use it judiciously.”
Jeff Jarvis, What Would Google Do?“Where some see a new world disorder, others see the opportunity to bring organization.”
Jeff Jarvis, What Would Google Do?: Reverse-Engineering the Fastest Growing Company in the History of the WorldAll in One Creative & Marketing Platform to tell stories at scale
