“There's no other major item most of us own that is as confusing, unpredictable and unreliable as our personal computers.”

“In 1998, it was possible to make a big-screen romantic comedy about email. Yep, email - the same medium we often think of now as boring and even annoying.”

“We need a wireless mobile device ecosystem that mirrors the PC/Internet ecosystem, one where the consumers' purchase of network capacity is separate from their purchase of the hardware and software they use on that network. It will take government action, or some disruptive technology or business innovation, to get us there.”

“I see retirement as just another of these reinventions, another chance to do new things and be a new version of myself.”

“My first computers were a Timex Sinclair and an Apple II.”

“There's no other major item most of us own that is as confusing, unpredictable and unreliable as our personal computers.”

“No computer or smartphone can ever be considered 100 percent 'safe.' We're all engaged in a perpetual battle with criminals and hostile governments trying to use computers and the Internet to steal information and identities.”

“For many years, even as users became more sophisticated, personal computers took too much effort to use without problem-solving, keeping alive the yearning for greater simplicity. Microsoft's dominant Windows platform, in particular, was a home for all manner of bugs and problems that required IT people to straighten out.”

“Whether you are a consumer, a hardware maker, a software developer or a provider of cool new services, it's hard to make a move in the American cellphone world without the permission of the companies that own the pipes.”