“We all want, above all, to be heard. We want to be understood—heard for what we think we are saying, for what we know we meant.”

“Conversations with sisters can spark extremes of anger or extremes of love. Everything said between sisters carries meaning not only from what was just said but from all the conversations that came before - and 'before' can span a lifetime. The layers of meaning combine profound connection with equally profound competition.”

“When daughters react with annoyance or even anger at the smallest, seemingly innocent remarks, mothers get the feeling that talking to their daughters can be like walking on eggshells: they have to watch every word.”

“The biggest mistake is believing there is one right way to listen, to talk, to have a conversation - or a relationship.”

“Much of my work over the years has developed the premise that women's styles of friendship and conversation aren't inherently better than men's, simply different.”

“The death of compromise has become a threat to our nation as we confront crucial issues such as the debt ceiling and that most basic of legislative responsibilities: a federal budget. At stake is the very meaning of what had once seemed unshakable: 'the full faith and credit' of the U.S. government.”

“When did the word 'compromise' get compromised? When did the negative connotations of 'He was caught in a compromising position' or 'She compromised her ethics' replace the positive connotations of 'They reached a compromise'?”

“Each underestimates her own power and overestimates the other's.”

“Relationships are made of talk - and talk is for girls and women.”

“For most women, the language of conversation is primarily a language of rapport: a way of establishing connections and negotiating relationships.”

“In a world of status, independence is key, because a primary means of establishing status is to tell others what to do, and taking orders is a marker of low status. Though all humans need both intimacy and independence, women tend to focus on the first and men on the second. It is as if their lifeblood ran in different directions.”