“What's Management up to?" I whispered to Bennett."My guess is a new acronym," he whispered. "Departmental Unification Management Business." He wrote down the ltters on his legal pad. "D.U.M.B.”

“What's Management up to?" I whispered to Bennett."My guess is a new acronym," he whispered. "Departmental Unification Management Business." He wrote down the ltters on his legal pad. "D.U.M.B.”

“It was the Communists, it was the Mexicans, it was the government. And the only people who acknowledged their guilt weren't guilty at all.”

“One of the nastier trends in library management in recent years is the notion that libraries should be 'responsive to their patrons'.”

“To do something for someone or something you loved- England or Shakespeare or a dog or the Hodbins or history- wasn't a sacrifice at all. Even if it cost you your freedom, your life, your youth.”

“And every place and time an author writes about is imaginary, from Oz to Raymond Chandler's L.A. to Dickens's London.”

“When you're a writer, the question people always ask you is, "Where do you get your ideas?" Writers hate this question. It's like asking Humphrey Bogart in The African Queen, "Where do you get your leeches?" You don't get ideas. Ideas get you.”

“That's what the movies do. They don't entertain us, they don't send the message: 'We care.' They give us lines to say, they assign us parts: John Wayne, Theda Bara, Shirley Temple, take your pick.”

“Management is proving beyond a shadow of a doubt they don't have enough to do," she murmured back. "So they've invented a new acronym.”

“Management cares about only one thing. Paperwork. They will forgive almost anything else - cost overruns, gross incompetence, criminal indictments - as long as the paperwork's filled out properly. And in on time.”

“Wrong, and wrong agains,' he said. 'The likeness is already there. The metaphor only sees it. And it is not a mere figure of speech. It is the very essence of our minds as we seek to make sense of our surroundings, our experiences, ourselves, seeing similarities, parallels, connections. We cannot help it. Even as the mind fails, it goes on trying to make sense of what is happening to it.”

“It was about a girl who helps an ugly old woman who turns out to be a good fairy in disguise. Inner values versus shallow appearances.”