“When the trust account is high, communication is easy, instant, and effective.”

“Live out of your imagination, not your history.”

“Through real-life stories, Kristin Kaufman illustrates the core idea of being present in the moment and opening oneself up to new ideas in order to become an authentic leader in life.”

“The biggest communication problem is we do not listen to understand. We listen to reply.”

“Anything less than a conscious commitment to the important is an unconscious commitment to the unimportant.”

“Independent will is our capacity to act. It gives us the power to transcend our paradigms, to swim upstream, to rewrite our scripts, to act based on principle rather than reacting based on emotion or circumstance.”

“Strength lies in differences, not in similarities”

“You must be open and influenceable; then ironically, you will also discover an increase in your own power to influence”

“Unless there are good feelings between people, reasoning intelligently is almost impossible.”

“A moment of choice is a moment of truth. It's the testing point of our character and competence.”

“Is it logical that two people can disagree and that both can be right? It's not logical: it's psychological. And it's very real.”