“While genes are pivotal in establishing some aspects of emotionality, experience plays a central role in turning genes on and off. DNA is not the heart’s destiny; the genetic lottery may determine the cards in your deck, but experience deals the hand you can play. Scientists have proven, for example, that good mothering can override a disadvantageous temperament.(152)”

“In a dazzling vote of confidence for form over substance, our culture fawns over the fleetingness of being “in love” while discounting the importance of loving. (206)”

“Advances in communication technology foster a false fantasy of togetherness by transmitting the impression of contact- phone calls, faxes, e-mail- without its substance. And when a relationship is ailing from frank time deprivation, both parties often aver that nothing can be done. Every activity they spend time on (besides each other) has been classified as indispensable: cleaning the house, catching the news, balancing the checkbook. (205)”

“While genes are pivotal in establishing some aspects of emotionality, experience plays a central role in turning genes on and off. DNA is not the heart’s destiny; the genetic lottery may determine the cards in your deck, but experience deals the hand you can play. Scientists have proven, for example, that good mothering can override a disadvantageous temperament.(152)”

“Everything a person is and everything he knows resides in the tangled thicket of his intertwined neurons. These fateful, tiny bridges number in the quadrillions, but they spring from just two sources: DNA and daily life. The genetic code calls some synapses into being, while experience engenders and modifies others.(148)”

“The United States alone sports an inventive spectrum of psychotherapeutic sects and schools: Freudians, Jungians, Kleinians; narrative, interpersonal, transpersonal therapists; cognitive, behavioral, cognitive-behavioral practitioners; Kohutians Rogerians, Kernbergians; aficionados of control mastery, hypnotherapy, neurolingustic programming, eye movement desensitization- that list does not even complete the top twenty. The disparate doctrines of these proliferative, radiating divisions, often reach mutually exclusive conclusions about therapeutic propriety: talk about this, not that; answer questions, or don’t; sit facing the patient, next to the patient, behind the patient. Yet no approach has ever proven its method superior to any other. Strip away a therapist’s orientation, the journal he reads, the books on his shelves, the meetings he attends- the cognitive framework his rational mind demands – and what is left to define the psychotherapy he conducts?Himself. The person of the therapist is the converting catalyst, not his order or credo, not his spatial location in the room, not his exquisitely chosen words or denominational silences. So long as the rules of a therapeutic system do not hinder limbic transmission - a critical caveat - they remain inconsequential, neocortical distractions. The dispensable trappings of dogma may determine what a therapist thinks he is doing, what he talks about when he talks about therapy, but the agent of change is who he is. (186/7)”

“Being well regulated in relatedness is the deeply gratifying state that people seek ceaselessly in romance, religions, and cults; in husbands and wives, pets, softball teams, bowling leagues, and a thousand other features of human life driven by the thirst for sustaining affiliations. (157)”

“A person cannot direct his emotional life in the way he bids his motor system to reach for a cup. He cannot will himself to want the right thing or to love the right person or to be happy after a disappointment, or even to be happy in happy times. People lack this capacity not through a deficiency of discipline but because the jurisdiction of will is limited to the latest brain and to those functions within its purview. Emotional life can be influenced, but it cannot be commanded.”