“You don't earn loyalty in a day. You earn loyalty day-by-day.”

“Becoming well known (at least among your prospects & connections) is the most valuable element in the connection process.”

“Resilience is not what happens to you. It’s how you react to, respond to, and recover from what happens to you.”

“Change is not a four letter word...but often your reaction to it is!”

“Great salespeople are relationship builders who provide value and help their customers win.”

“Great people have great values and great ethics.”

“Management's job is to convey leadership's message in a compelling and inspiring way. Not just in meetings, but also by example.”

“The buyer, the prospect, the customer expects you to have knowledge of their stuff, not just your stuff.”

“Your grammar is a reflection of your image. Good or bad, you have made an impression. And like all impressions, you are in total control.”

“The love of what you do, combined with your belief in what you do, will not determine your success. It will determine how hard you will work and how dedicated you will be to achieving it. Success just shows up from there.”

“There's no lotion or potion that will make sales faster and easier for you - unless your potion is hard work.”