“Your customers can tell you the things that are broken and how they want to be made happy. Listen to them. Make them happy. But don't rely on them to create the future road map for your product or service. That's your job.”

“Your customers can tell you the things that are broken and how they want to be made happy. Listen to them. Make them happy. But don't rely on them to create the future road map for your product or service. That's your job.”

“It's not about money or connections. It's the willingness to outwork and outlearn everyone.”

“Your customers can tell you the things that are broken and how they want to be made happy. Listen to them. Make them happy. But don't rely on them to create the future road map for your product or service. That's your job.”

“Leaders don't look backwards to condemn what has already been done they look forward to create a better future. ”

“It is so much easier to be nice, to be respectful, to put yourself in your customers' shoes and try to understand how you might help them before they ask for help, than it is to try to mend a broken customer relationship.”

“Up until Trump announced his candidacy, the conventional wisdom was that you had to be a professional politician in order to run. You had to have a background that was politically scrubbed. In other words, smart people who didn't live perfect lives could never run.”

“Money is a scoreboard where you can rank how you're doing against other people.”

“If you think back to the first sporting event you went to, you don't remember the score, you don't remember a home run, you don't remember a dunk. You remember who you were with. Were you with your mom, your dad, your brother, on a date?”

“I grew up in a working class family. People thought I might go work at a mill. My mom wanted me to learn how to lay carpet because she was concerned about my future. Nobody had high hopes for me. But I was a hustler.”

“There is so much partisan and tribal politics, from not just those seeking office but potential voters as well, that we never get real attempts at solutions to problems.”

“Donald Trump I wouldn't trust as far as I could throw him.”