I have learned that as soon as you introduce controls on human behavior, you lose the game, particularly when those controls are at odds with the work.

I have learned that as soon as you introduce controls on human behavior, you lose the game, particularly when those controls are at odds with the work.

John Seddon
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The measures themselves are easily distorted to suit reporting purposes.

John Seddon
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I have learned that as soon as you introduce controls on human behavior, you lose the game, particularly when those controls are at odds with the work.

John Seddon
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