It is our reaction that creates stress and this we can change"This book will start you on a journey that will give you the ability to handleany difficult customer with ease. In order to feel no stress we all have to go through many instances of being stressed, so we can learn one step at a time to be free of it.

It is our reaction that creates stress and this we can change"This book will start you on a journey that will give you the ability to handleany difficult customer with ease. In order to feel no stress we all have to go through many instances of being stressed, so we can learn one step at a time to be free of it.

Keith H. Maitland
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It is our reaction that creates stress and this we can change"This book will start you on a journey that will give you the ability to handleany difficult customer with ease. In order to feel no stress we all have to go through many instances of being stressed, so we can learn one step at a time to be free of it.

Keith H. Maitland, Difficult Customer- No Stress
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