“The most important skill for a new recruit from university will be the ability to learn.”

“There’s a fine line between child-like – learning as a child does, the natural way we learn most stuff – and being child-ish.”

“If you don’t use your new knowledge and skills within a relatively short space of time, then it may have been better never to have had the tantalising prospect of change for the better placed in front of you.”

“There is a distressing tendency of the L&D profession to latch on to half read and barely understood concepts.”

“The cost of a range of appropriate courses and training activities is much less than the cost of incompetence.”

“The most important skill for a new recruit from university will be the ability to learn.”